General terms
The user who paid for SafetransactiON services, that is, paid the commission for the transaction, or financed his account, can request reimbursement or refund in accordance with the acceptability criteria, as later indicated in this document. Refand/return will be considered only where the user fully complies with acceptance criteria. If the user does not meet any of the acceptability criteria, SafetransactiON has the right to refuse to refund user/return.in, the user must request a request and fill out the refund form and send the appropriate form to the support address . You can get a return form in accordance with the request sent to SafetransactiON. The return can be confirmed by SafetransactiON. In this case, SafetransactiON may ask the user to provide certain documents, including, among other things, identification documents, a copy of the payment card and invoice of the user or/and any other evidence that the disputed payment was made. If the user cannot provide relevant documents or information within three (3) days on request SafetransactiON or in case of any doubt about the authenticity of the documents provided, SafetransactiON has the right to refuse to return the user. Request.SafetransactiON processes the form of a user return/Form of return, as soon as it is practical. The response time will vary depending on the indicated reasons for the request. In any case, SafetransactiON will notify the user about the results of the request in accordance with the temporary scale set forth in this document. Refun/Refund request will be approved or rejected only after a thorough verification made by SafetransactiON.note: Form/Return refund is not guaranteed that the user's request will be satisfied.
The user who paid for SafetransactiON services, that is, paid the commission for the transaction, or financed his account, can request reimbursement or refund in accordance with the acceptability criteria, as later indicated in this document. Refand/return will be considered only where the user fully complies with acceptance criteria. If the user does not meet any of the acceptability criteria, SafetransactiON has the right to refuse to refund user/return.in, the user must request a request and fill out the refund form and send the appropriate form to the support address . You can get a return form in accordance with the request sent to SafetransactiON. The return can be confirmed by SafetransactiON. In this case, SafetransactiON may ask the user to provide certain documents, including, among other things, identification documents, a copy of the payment card and invoice of the user or/and any other evidence that the disputed payment was made. If the user cannot provide relevant documents or information within three (3) days on request SafetransactiON or in case of any doubt about the authenticity of the documents provided, SafetransactiON has the right to refuse to return the user. Request.SafetransactiON processes the form of a user return/Form of return, as soon as it is practical. The response time will vary depending on the indicated reasons for the request. In any case, SafetransactiON will notify the user about the results of the request in accordance with the temporary scale set forth in this document. Refun/Refund request will be approved or rejected only after a thorough verification made by SafetransactiON.note: Form/Return refund is not guaranteed that the user's request will be satisfied.